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Long Term Disability Claims


Bartolic Law handles Long Term Disability cases at all stages, from filing a claim to lawsuits under ERISA § 502(a). We are who the most discerning clients hire when an insurer denies their claim, and the one they wish they had when another firm loses their appeal and abandons the case. We are Innovative, Authentic, Compassionate, Transparent and Chicago strong. Bartolic Law is nationally renowned for our Innovative work:


Long-term disability benefits are intended to provide you with a steady source of income if you become unable to work due to an injury or illness. These benefits may also be available through your own Individual Disability Insurance policy or your employer’s benefit plan as a group policy, even if you do not contribute to the cost of the insurance.

Bartolic Law helps clients initiate claims under both individual and group disability insurance policies. The earlier you involve Bartolic Law, the greater your odds of ultimate success. We can create a fee structure that works for you. See our fee structures here. It’s a small price to pay for peace of mind. We do not advise going it alone, but if you must, at least read below.

Request Copies of Disability Program Documents

If possible, ask your employer for a copy of the employer’s short-term and long-term disability plan documents, including any Summary Plan Descriptions and Certificates of Insurance. You have a right to these documents under ERISA. They may be on your employer’s benefits portal or an intranet, or you may need to contact Human Resources. If you have not been covered by the Long-Term Disability policy for at least 1 Year, read the provision on Pre-Existing Conditions and Schedule a Meeting with Bartolic Law to plan to avoid your claim being excluded, if possible.

Notify Your Employer You Cannot Show Up to Work Due to Your Symptoms

You must immediately notify your employer. Communicate that the reason you will not be at work is due to symptoms of your injury or illness, and you want to initiate FMLA and Disability leave. Communicate you do not know how long you will be out, and that you will update the employer following your next doctor appointment. DO NOT immediately communicate you will be permanently absent. Often during short-term disability, doctors will certify your need to be off work until the next office visit. It may take a few visits for your doctors to feel comfortable certifying your long-term disability, especially if you recently established treatment with them. Ask for any forms necessary to initiate FMLA and disability leave.

Notify the Long-Term Disability Insurer

You must give the long-term disability notice of the claim and proof of claim (or proof of loss). Most policies require you have given the notice and proof of claim as soon as possible, and no later than 90 days after when Long-Term Disability benefits would begin. Long-term disability benefits begin at the end of an “elimination period,” which is the amount of time you must be disabled and have the required earnings loss before benefits begin. However, the best practice is to notify the long-term disability insurer 60-90 days before the end of the elimination period, so the insurer has time to review your claim and hopefully approve it with no interruption of your income. Sometimes the LTD insurer also administers the short-term disability and FMLA, so it will already have noticed when you claim short-term disability.

To minimize the risk of complications in your claim, we recommend this approach:


Execute All The Requested Forms and Authorizations.

The policy requires your cooperation and the insurer follows a process to review claims. Some information may seem irrelevant, but their process is homogenized because they process thousands of claims. If you have questions, Schedule an Evaluation.

Get Your Medical Records Yourself.

The insurer gets your authorization to collect your medical records and might even tell you it will collect them. The policies generally require you to supply those records, though, so if the insurer made a half-hearted attempt to get the records, it may deny your claim for failure to provide proof of claim.

Be Prompt and Respectful.

This can be difficult at times, especially when the insurer acts hostile towards you. Remember, even though you have a right to the benefits, you are still asking somebody to pay you. The Bartolic Law Strategy for Success© believes in rising above, and being cool and calm. Treat your adjuster like a customer and ask what they need to process your claim. The easier you make it to approve your claim, the more likely it will happen. Fight for yourself, but do so with grace. Insulting the insurer and being a jerk can hurt your chances of getting paid, but it has never helped anybody (no matter what our competitors tell you).



Give Simple Yes or Nos When You Aren’t Sure They Are Absolutely True or False.

Often insurers will ask seemingly odd questions designed to give a basis to deny your claim. They may ask “do you use a computer?” Say exactly how, as insurers often use a simple yes to determine you are qualified for any kind of technical occupation that involves specialized software or support. They may ask “can you carry a gallon of milk?” A gallon of milk weighs approximately 10 pounds, and if you say “yes,” the insurer will likely conclude you can meet the lifting and carrying requirements for sedentary work. If you haven’t done it recently, say you aren’t sure. Or if it hurts to do so, say when you do you are in pain.


Don’t say you can’t lift anything if it isn’t the case. Don’t say you can’t sit at all if it isn’t true. If you exaggerate, insurers will have a basis to call your credibility into question, and think you exaggerate everything, or place you under surveillance. Surveillance showing you do something you said you cannot do is a case killer.

Post Activities or Photos on Social Media.

Anything you say online can be discovered, and can be used against you, even if your profiles are set to “private.” Investigators have tools to get past privacy settings, and your insurer can demand you share what you post as part of proof of claim if there’s a reasonable basis to suspect there’s evidence there that is inconsistent with your claim. For instance, if you have a profile picture on vacation or being active taken at a time you say you’re disabled, the insurer will want to investigate further, causing delay at the least, and possibly denial.


Unlike workers’ compensation, an injury does not have to be work-related. It is often easier and faster to demonstrate the disabling injury under a long-term disability policy. Unlike Personal Injury, a disabling injury does not have to be someone else’s fault. However, the insurer will want to know if you are pursuing those kinds of claims. Before you settle any of those claims, Call Bartolic Law. Structuring those settlements the wrong way can unintentionally forfeit a lot of disability benefits, and your workers’ compensation or personal injury lawyer may not be aware of the ramifications to your disability claim. Structuring them the right way can maximize your long-term disability recovery.

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