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Matrix Absence Management


Bartolic Law handles Long Term Disability cases at all stages, from filing a claim to lawsuits under ERISA § 502(a). We are who the most discerning clients hire when an insurer denies their claim, and the one they wish they had when another firm loses their appeal and abandons the case. We are Innovative, Authentic, Compassionate, Transparent and Chicago strong. Bartolic Law is nationally renowned for our Innovative work:

Matrix Absence Management

Bartolic Law helps clients with claims reviewed by Matrix Absence Management at all stages. We helped a client suffering from scoliosis get a denied long-term disability claim paid by Matrix Absence Management. Matrix conducted a background check and surveillance of the client, using photos posted on social media to accuse the client of engaging in activities beyond the client’s reported limitations. We were able to pick apart Matrix’s analysis by digging into the investigators’ process, comparing it to the photos, providing a detailed explanation of any image, and combining the presentation with an objective and valid functional capacity evaluation demonstrating what the client could and could not do. Combining these elements made the client’s case more credible, and resulted in Matrix overturning the denial. In another case Matrix denied, it sent our client to an Independent Medical Examination to evaluate the client’s sciatic nerve pain, impairing the client’s ability to stand and walk, or even sit for meaningful enough amounts of time to hold full-time employment. We attended with the client to document what occurred, keeping the process credible, and resulting in the IME doctor agreeing our client was disabled. The outcome: payment of benefits to the client.

Matrix Absence Management

Bartolic Law helps clients get claims by Matrix Absence Management paid. Matrix Absence Management is both a third-party claims administrator for long-term disability plans it does not insure, and the claims administration division for short-term disability and long-term disability when Reliance Standard Life Insurance Company insures the employer’s long-term disability insurance plan. Matrix Absence Management advertises that it reduces employers’ costs of providing disability benefits, meaning it will pressure you to “return to work.” This often results in unjust denials of claims, and premature terminations of benefits, especially when the definition of disability changes from being based on your regular occupation to an “any occupation” or gainful occupation standard. If Matrix Absence Management reviews or denies your long-term disability claim, your rights are most likely enforced under ERISA § 502(a).

Matrix Absence Management often requires you to initiate your disability claim in its online portal. It is quick and convenient, but often causes people to open claims without guidance. The system will not even allow you to submit the claim unless you tell Matrix the date you are going back to work. If the date you choose is too soon, Matrix may use this against you, asserting you are no longer disabled. If you choose a date too long in the future, it may deny your claim.

Matrix Absence Management will often offer you free Social Security Disability assistance by one of its preferred vendors. These vendors handle a high volume of Social Security cases for Matrix, simultaneously trying to get your SSDI claim approved, and acting as a collection agent for Matrix. If the vendor asserts the wrong basis for your disability, such as mental health, Matrix may then limit your long-term disability benefits.

Matrix Absence Management Claim Initiation

Matrix Absence Management and Social Security


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We Turn Denials Into Payments

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